NHTSA Complaint #11182045 — 2013 FORD EXPLORER

2013 FORD EXPLORER MANUFACTURED 02/13. I WAS TURNING LEFT ONTO THE INTERSTATE WHEN THE POWER STEERING SYSTEM FAILED. THE STEERING BECAME JERKY WHEN TRYING TO COMPLETE THE TURN AND STRAIGHTEN BACK OUT. DEALERSHIP FOUND FAILURE OF THE INTERNAL GEARS OF RACK AND PINION AS WELL AS THE STEERING CONNECTING SHAFT. $2200.00 NOT COVERED BY A RECALL. OTHER MANUFACTURE MONTHS OF 2013 MODEL YEAR ARE COVERED FOR THIS EXACT SAME ISSUE. NO PRIOR WARNINGS THAT ANYTHING WAS WRONG AND NO DASH WARNINGS GIVEN WHEN POWER STEERING FAILED. ONLY 81,000 MILES ON VEHICLE WHEN FAILURE OCCURRED. TURNING THE CAR OFF AND ON AGAIN HAD NO AFFECT ON THE ISSUE. THIS MODEL WAS ALSO INCLUDED IN THE EXHAUST SMELL IN THE CAB WHICH IS NOW WORSE AFTER THE RECALL FIX. OTHER ISSUES ON THIS VEHICLE THAT CANT BE FIX: WINDSHIELD WIPERS START/STOP WORKING RANDOMLY, PIN HOLE RUST SPOTS ALL OVER THE BODY OF THE CAR.