NHTSA Complaint #11181799 — 2012 KIA OPTIMA HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11181799
Vehicle 2012 KIA OPTIMA HYBRID
Component ENGINE
Date of Incident
Date Filed
Mileage 111,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 45 MPH, THE "BATTERY LOW, HYBRID SYSTEM FAILED, PLEASE PULL OVER AND TURN ENGINE OFF" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT WAITED APPROXIMATELY FIVE MINUTES, BUT THE ENGINE NEVER RESTARTED. THE VEHICLE WAS TOWED TO CAVENAUGH KIA (3315 STADIUM BLVD, JONESBORO, AR 72404) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FINE, BUT THE ENGINE SEIZED DUE TO SLUDGE. A NEW ENGINE WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

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