NHTSA Complaint #11181552 — 2018 HYUNDAI SONATA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11181552
Vehicle 2018 HYUNDAI SONATA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 13,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

WHILE DRIVING MY VEHICLE AT NEARLY 70 MPH ON THE FREEWAY, MY CAR SUDDENLY FELT LIKE I HIT A BRICK WALL AND MY CHECK ENGINE LIGHT CAME ON AND BEGAN FLASHING. I WAS THEN UNABLE TO ACCELARATE PAST 55 AND FELT MY CAR HAD A VERY SLUGGISH RESPONSE WHEN STEPPING ON THE GAS PEDAL. I WAS NEARLY HIT BY ANOTHER CAR BECAUSE THERE WAS NO WARNING (BREAK LIGHTS) WHEN MY CAR IMMEDIATELY SLOWED DOWN. I THEN HAD TO HAVE MY CAR TOWED 50 MILES FROM WHERE I WAS TO THE DEALERSHIP NEAR MY HOME. WHEN I BROUGHT IN MY CAR THEY SAID THEY HAD ANOTHER CAR WITH THE SAME EXACT ISSUE. I CALLED AFTER MY CAR HAD BEEN THERE FOR APPROXIMATELY THREE DAYS TO GET A STATUS UPDATE AND THEY SAID THEY STILL DIDN'T KNOW WHAT WAS CAUSING THE ISSUE, BUT THAT A THIRD VEHICLE HAD NOW BEEN BROUGHT IN FOR THE SAME ISSUE. TODAY A WEEK LATER, I CALLED TO GET AN UPDATE AND THE OTHER TWO VEHICLES THEY ARE FIXING WITH A NEW WIRING HARNESS; HOWEVER MINE THEY STILLL ARE UNSURE WHAT THE ISSUE IS. THIS IS NOW THE THIRD ISSUE I'VE HAD WITH MY CAR IN LESS THAN 13,000 MILES. PREVIOUSLY MY CAR WAS HAVING TROUBLE STARTING THE DEALER SAID EVERYTHING WAS FINE. ALSO MY FRONT RUNNING LIGHT BURNED OUT AT NEARLY 7K MILES.

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