NHTSA Complaint #11181317 — 2010 FORD EDGE ENGINE

Complaint Details

ODI Number	11181317
Vehicle	2010 FORD EDGE
Component	ENGINE
Date of Incident	February 14, 2019
Date Filed	February 20, 2019
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

THE WATER PUMP IS LOCATED INSIDE THE ENGINE FAILED WITHOUT WARNING, IT CIRCULATED ANTI-FREEZE THROUGH THE ENGINE DISTROYING IT. THIS HAPPENED WITHIN THE SPAN OF 5 MINUTES WITH NO SYMPTOMS, OTHER THAN A LOSS OF ALL ENGINE POWER AT HIWAY SPEED. NO WARNING OR ENGINE LIGHTS CAME ON. FRANKLY OTHER THAN THE LOSS OF ENGINE POWER THERE WERE NO INDICATIONS THE ENGINE HAD FAILED. THERE WAS A TERRIBLE NOISE AS I FOUND MY WAY TO A SAFE SPOT TO STOP THE CAR AND IT WAS ONLY DURING THIS TIME THAT THE TEMPRATURE IN THE ENGINE STARTED TO RISE. I BELIEVE THIS IS THE MOST BASIC KIND OF IRRESPONSIBILITY WHERE AS FORD HAS DESIGNED A VEHICLE WITH A KNOW DEFECT AND FAILED TO NOTIFY ITS UNSUSPECTING OWNERS. IT IS ALSO MY BELIEF THAT FORD SHOULD BE RESPOSIBLE FOR PAY 100% OF ANY AND ALL REPAIRS TO MAKE AN OWNER WHOLE. AT THIS POINT I HAVE NO PICTURES, OTHER THAN AN ENGINE THAT LOOKS FULLY INTACT, WITH AN OIL DIPSTICK THAT IS A MILKY DESERT SAND COLOR.

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