NHTSA Complaint #11180900 — 2011 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11180900
Vehicle 2011 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 120,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

A CAM SENSOR MELTED, THERE WERE PIECES OF PLASTIC ON THE SPARK PLUGS, AND ALL MECHANICS WE TALKED TO HAVE NEVER SEEN ANYTHING LIKE THIS. THEY INITIALLY THOUGHT THAT IT WAS THE EXHAUST VVT SOLENOIDS, BUT AS THEY INSPECTED FURTHER THEY REALIZED SOMETHING ELSE WAS MAJORLY WRONG. WE WERE ON A ROAD TRIP WHEN THIS HAPPENED AND HAVE BEEN STRANDED FOR 4 DAYS BECAUSE THEY HAVEN'T BEEN ABLE TO FIX THE PROBLEM. THE ONLY SOLUTION THEY FOUND IS TO REPLACE THE ENGINE. THE SYMPTOMS SEEM TO BE CONSISTENT WITH THE NHTSA CAMPAIGNS #11V258000 AND #17V224000 AFTER DISCUSSING WITH THE MECHANICS WE'VE WORKED WITH. SEE ATTACHED IMAGE OF MELTED CAM SENSOR.

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