NHTSA Complaint #11180857 — 2012 CHEVROLET MALIBU

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11180857
Vehicle 2012 CHEVROLET MALIBU
Component STEERING
Date of Incident
Date Filed
Mileage 73,630 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

WANTED TO UPDATE MY CASE 11173286. I TOOK THE CAR TO CHEVROLET DEALER TO HAVE CAR REPAIRED 02/05/2019. APPARENTLY CHEVROLET KNOWS THEY HAVE A PROBLEM WITH THE STEERING BECAUSE IT WAS COVERED UNDER A SPECIAL WARRANTY. THEY REPLACED THE STEERING TORQUE SENSOR AND MOTOR PART NUMBERS 23232310 SENSOR KIT AND 22837369 MODULE. I THINK THIS IS A SERIOUS PROBLEM BECAUSE IF IT HAD HAPPENED WHEN MY WIFE WAS DRIVING SHE WOULD OF HAD A REAL PROBLEM BECAUSE THE STEERING WHEEL IS VERY HARD TO TURN. SHE WOULD NOT KNOW IF YOU RESTART THE CAR THE STEERING WORKS AGAIN. SHE PROBABLY WOULD JUST STOPPED THE CAR WHERE EVER SHE WAS AND CAUSE A TRAFFIC PROBLEM. ALSO THERE WAS NOT ANY WARNING THAT STEERING WAS GOING TO GO BAD. IT HAPPENED TO ME 5 TIMES BEFORE I HAD IT FIXED. THE PROBLEM WOULD ANY PLACE. I HAVE HAPPEN ON THE STREET GOING 45 MPH, TURNING A CORNER, BACKING OUR OF MY DRIVEWAY, 2 TIMES ON A CITY STREET UNDER 30 MPH. IF YOU GO ONLINE THERE ARE OTHER PEOPLE COMPLAINING ABOUT THE SAME PROBLEM.

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