NHTSA Complaint #11179874 — 2017 JEEP COMPASS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11179874
Vehicle	2017 JEEP COMPASS
Component	POWER TRAIN
Date of Incident	January 23, 2019
Date Filed	February 13, 2019
Mileage	16,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES DID NOT ENGAGE AND THE BRAKE-ON WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE VEHICLE WAS IN PARK, IT ROLLED AWAY AND DID NOT STOP WITH THE EMERGENCY BRAKE BEING APPLIED. THE VEHICLE WAS TAKEN TO SUSANVILLE AUTO CENTER (530-257-5092, LOCATED AT 704-485 RICHMOND RD E, SUSANVILLE, CA 96130) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,500.

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