NHTSA Complaint #11179867 — 2013 FORD EXPLORER

I SHOW FORD HAS A RECALL #14V286000 DATED 5/29/14 FOR STEERING: ELECTRIC POWER ASSIST SYSTEM FAILURE. MY VEHICLE HAS HAD THE STEERING ASSIST FAIL TWICE WHILE I'VE BEEN DRIVING AND THIS RECALL DOES NOT SHOW UP UNDER MY VIN. I FIND IT IRONIC THAT THE SAME YEAR, MAKE, MODEL VEHICLE HAS THIS RECALL ISSUED, AND THE FAILURE HAS HAPPENED TO ME TWICE, YET THERE IS NO RECALL FOR MY SPECIFIC VIN. I JUST SPENT $1,700 AT NORTH COUNTY FORD IN VISTA CA TO HAVE THIS PROBLEM FIXED, THE PARTS ALONE WERE $1,350. I ASK THAT THE NHTSA LOOK INTO THIS RECALL FURTHER AND ASSES WHETHER THERE WERE VEHICLES MISSED IN THIS RECALL. I'D BE HAPPY TO SPEAK WITH SOMEONE FURTHER. I CAN BE REACHED VIA CELL PHONE [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).