NHTSA Complaint #11176678 — 2012 HYUNDAI SONATA
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11176678 |
| Vehicle | 2012 HYUNDAI SONATA |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 120,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I HAD TAKEN MY CAR IN DECEMBER 2018 AND I WAS INFORMED TO CHECK MY STEERING FOR THE COUPLING, BUT THAT WE WOULD. IT FALL UNDER THE WARRANTY. JAN 31. 2019 WHILE DRIVING ON FREEWAY MY CAR STARTED TO SHAKE AND THEN IT STALED. I TOOK TO A MECHANIC. WHO CALLED ME AND STATED THAT MY STEERING COUPLING WAS SHAVED DOWN AND CAUSE MY STEERING NOT TO WORK WHICH ALSO CAUSED DAMAGE TO MY TIE RODS. HE TOLD ME THIS WAS A RECALL FOR CAMPAIGN 132 BUT I INFORMED HIM THAT IN 2016 ACTUAL PART. I ALSO WENT BACK AND LOOKED TO SEE IF I HAD THE COUPLING PART ON MY RECEIPTS AND THERE IS NOTHING ON IT.
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