NHTSA Complaint #11176636 — 2009 DODGE JOURNEY AWD STEERING

Complaint Details

ODI Number	11176636
Vehicle	2009 DODGE JOURNEY AWD
Component	STEERING
Date of Incident	February 1, 2019
Date Filed	February 12, 2019
Mileage	203,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

THE POWER STEERING RETURN HOSE AT THE RACK POSITION BROKE IN BELOW FREEZING CONDITIONS WHEN I FIRST STARTED IT A FEW WEEKS AGO. THE HOSE IS BROKE AND IT'S LEAKING POWER STEERING FLUID AND IT'S HARD TIME STEER THE VEHICLE AT TIMES. OTHER 09 DODHE JOURNEYS HAVE BEEN RECALLED, BUT MINE, SXT AWD WAS NOT INCLUDED IN THE RECALL ACCORDING TO THE VIN NUMBER. I FEEL IT SHOULD BE AND THE HOSE IS STILL CURRENTLY BROKEN. I AM ON A FIXED INCOME AND THIS NEEDS TO BE FIXED BY CHRYSLER INSTEAD OF OUT OF MY POCKET. IT IS HIGHER MILEAGE AND THE MOTOR IS NOT THE ORIGINAL BUT THAT SHOULD NOT MAKE A DIFFERENCE TO ME. THE VEHICLE WAS PARKED AT THE TIME OF THE INCIDENT.

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