NHTSA Complaint #11174651 — 2009 DODGE JOURNEY AWD STEERING

Complaint Details

ODI Number	11174651
Vehicle	2009 DODGE JOURNEY AWD
Component	STEERING
Date of Incident	February 1, 2019
Date Filed	February 6, 2019
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

POWER STEERING RETURN LINE RUPTURED ON A -20F MORNING. THE VEHICLE WAS IN MOTION AND I LOST POWER STEERING. I DIDN'T NOTICE UNTIL I WENT TO TAKE A CORNER. I WAS ABLE TO MAKE THE CORNER BUT CAME CLOSE TO HITTING A SNOW BANK. THE SPEED WAS LOW SO I HAD TIME TO REACT. AFTER THAT I BROUGHT IT TO MY LOCAL DODGE DEALER AND IT WAS REPAIRED. THE TOTAL BILL WAS 383.17. IT'S FUNNY THERE IS A RECALL ON THIS ISSUE WITH THIS YEAR AND MODEL YET MINE ISN'T RECALLED. THE RECALL EXPLAINS WHAT HAPPENS AND THAT IS EXACTLY WHAT HAPPEND TO MY JOURNEY.

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