NHTSA Complaint #11176552 — 2012 GMC ACADIA STRUCTURE:BODY

Complaint Details

ODI Number	11176552
Vehicle	2012 GMC ACADIA
Component	STRUCTURE:BODY
Date of Incident	February 11, 2019
Date Filed	February 12, 2019
Mileage	122,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THE LIFT GATE OPENS AND THEN IMMEDIATELY FALLS. IT HAS HIT ME IN THE HEAD A COUPLE OF TIMES. THE LIFT GATE CAN ONLY BE HELD UP IF IT IS PUSHED UP AS HIGH AS IT CAN GO. I AM SHORT SO THAT IS HARD FOR ME TO DO. I ALSO CAN'T LOAD/UNLOAD GROCERIES IF I'M HOLDING THE LIFT GATE UP. I LET THE LIFT GATE CLOSE PART WAY, HOLDING IT WITH MY BACK AS I TRY TO LOAD/UNLOAD GROCERIES, BUT NOW THE MOTOR IS PULLING IT CLOSED ON ME AND HAS TRAPPED ME UP AGAINST THE BUMBER! THE CAR IS ALWAYS PARKED WHEN WE OPEN/CLOSE THE LIFT GATE.

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