NHTSA Complaint #11176420 — 2018 HYUNDAI ELANTRA GT

THE AEB SYSTEM DOES NOT SHOW ANY WARNINGS OR ATTEMPT TO STOP THE CAR. I DO NOT DRIVE AROUND TRYING TO MAKE THIS FEATURE WORK BUT AFTER GETTING THE NEW CAR I DID REALIZE IT WAS NOT DETECTING ANYTHING WHILE MY OTHER CAR DETECTS AND STOPS FINE IN THE SAME SCENARIO. I HAVE GONE TO THE HYUNDAI SERVICE CENTER WHERE I PURCHASED THE CAR ABOUT THIS AS WELL AS SUBMITTED A CASE WITH HYUNDAI CORPORATE. CORPORATE RESPONSE WAS: GO BACK TO THE SERVICE CENTER AGAIN AND TELL THEM WHAT MY CONCERN IS (AGAIN). SO, I DID. HYUNDAI SAYS THEY WILL NOT TEST THE ISSUE AND SINCE THE COMPUTER SAYS THERE IS NO ISSUE... THERE IS NO PROBLEM WITH THE FEATURE. I HAVE MADE A VIDEO OF THIS ISSUE AND POSTED TO HYUNDAI FACEBOOK AND GOT NO RESPONSE. I AM CONCERNED AS WELL AS FRUSTRATED WITH THE LACK OF ATTENTION FROM HYUNDAI FOR THIS SAFETY FEATURE ON MY CAR. I HAVE READ THE MANUAL, CONFIRMED THE SETTINGS AND REQUIREMENTS FOR THIS FEATURE TO WORK AND IT SIMPLY DOES NOT WORK ON MY CAR AND FOR HYUNDAI TO TELL ME THEY WILL NOT TEST IT AND THERE IS NO PROBLEM BECAUSE THE COMPUTER SAYS THEIR IS NO PROBLEM IS SAD.