NHTSA Complaint #11176050 — 2014 RAM 1500

MY TRUCK HAS THE "4-CORNER AIR SUSPENSION" WHICH WAS STANDARD ON MY MODEL. IT REPEATEDLY FAILS WHEN THE TEMPERATURE GETS BELOW FREEZING. IT WILL TYPICALLY DROP THE FRONT END VERY LOW AND SOMETIMES EVEN THE REAR END. THIS HAPPENS WHILE PARKED OR DRIVING. IT IS TERRIFYING TO DRIVE WHEN THIS HAPPENS - BUMPS NEARLY THROW YOU OFF THE ROAD AND STEERING IS UNPREDICTABLE. I CANNOT FIND A DEALER THAT IS SURE THEY CAN FIX IT, AND THE PROPOSED "MAYBE" FIXES ARE UPWARDS OF $2000. I CANNOT SAFELY GET TO WORK SOME DAYS AND I NEVER KNOW WHEN IT WILL HAPPEN. THIS HAS BEEN GOING ON FOR 2 WINTERS - WHEN I WAS STILL UNDER WARRANTY THE DEALER TOLD ME FCA HAS NO FIX AND I SHOULD JUST IGNORE IT UNTIL IT WARMS UP. I CANNOT CONTROL THE CLIMATE. THE MOST COMMON WARNING INDICATED ON THE DASH IS "SERVICE OR REPAIR AIR SUSPENSION IMMEDIATELY" WHICH IS RIDICULOUS SINCE I MIGHT BE HUNDREDS OF MILES FROM HOME AND THE DEALER WON'T REPAIR IT ANYWAYS. THE SECOND MOST COMMON WARNING IS THAT THE PAYLOAD HAS BEEN EXCEEDED. THIS WILL COME UP EVEN WITH THE TRUCK EMPTY. EVERYONE I HAVE SPOKEN TO THAT HAS THIS SUSPENSION REPORTS THE SAME SCARY EXPERIENCES AND FCA HAS NOT OFFERED A FIX TO ANY OF THEM. I CANNOT AFFORD TO TRADE IT AND I CANNOT AFFORD TO KEEP IT. PLEASE HELP!