NHTSA Complaint #11175155 — 2012 DODGE DART

I HAVE TAKEN THIS VEHICLE INTO ELK GROVE DODGE 4 TIMES FOR THE TRANSMISSION SAFETY RECALL. EACH TIME THE TRANSMISSION GOES OUT. JUNE 15, 2018 WAS THE LAST TIME THE TRANSMISSION WENT OUT. ELK GROVE DODGE REPLACED THE TRANSMISSION.WITH APPROXIMATELY 59,893 MILES ON THE CAR. APPROXIMATELY 1.5 MONTHS AGO 6 MONTHS LATER I WAS ON THE FREE WAY AND ALL OF A SUDDEN THE VEHICLE JUMPED OUT OF GEAR AND WENT INTO NEUTRAL. I THEN LOST POWER TO THE ENGINE AND ALMOST CRASHED INTO THE CENTER DIVIDE. I CONTACTED ELK GROVE DODGE WHEN I FINALLY GOT HOME WITH THE VEHICLE. THE SERVICE MANAGER ADVISED ME THAT THEY WERE NOT GOING TO HONOR THEIR WARRANTY EVEN IF IT WAS UNDER SAFETY RECALL. I CONTACTED DODGE RESOLUTIONS DEPT. SPOKE TO A GUY BY THE NAME OF CHANCE. THIS GUY IS TAKING HIS DEAR SWEET TIME IN HELPING ME. THIS VEHICLE IS A LEMON AND CHRYSLER IS STARTING TO REFUSE TO DO ANYTHING ABOUT THIS PROBLEM.