NHTSA Complaint #11174931 — 2005 DODGE DURANGO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11174931
Vehicle	2005 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	February 1, 2019
Date Filed	February 7, 2019
Mileage	167,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE ENGAGED INDEPENDENTLY. ALSO, WHEN THE VEHICLE WAS SLOWED DOWN, THE STEERING WHEEL SEIZED. THE FAILURES WERE EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO BELIEVED THAT THE FOUR WHEEL DRIVE ENGAGED INDEPENDENTLY DUE TO AN ELECTRICAL SWITCH FAILURE. THE CONTACT INSPECTED THE VEHICLE HIMSELF AND BELIEVED THAT THE FOUR WHEEL DRIVE ENGAGED INDEPENDENTLY DUE TO A FAILURE IN THE WIRING HARNESS BEHIND THE DASHBOARD. THE CONTACT ALSO STATED THAT THE HEATER BLOWER MOTOR FAILED. THE HEATER BLOWER MOTOR REMAINED ON THE HIGH SETTING. THE CONTACT REPLACED THE HEATER PANEL HIMSELF, BUT IT DID NOT CORRECT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.

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