NHTSA Complaint #11174887 — 2011 TOYOTA PRIUS

ALTHOUGH TOYOTA ISSUED A RECALL NOTICE IN OCTOBER OF 2018 FOR OUR 2011 PRIUS, THE AFFECTED PART WAS NOT AVAILABLE AND THE LETTER STATED WE WOULD BE NOTIFIED WHEN THE REPAIR COULD BE MADE. ON FEB. 5 OUR CHECK HYBRID SYSTEM WARNING CAME ON AND THE CAR WAS DIFFICULT TO DRIVE WITH DIMINISHED ACCELERATION/POWER--CERTAINLY A SAFETY ISSUE IN OUR AREA'S HEAVY TRAFFIC. THE AUTO NATION TOYOTA FT MYERS, FL DEALERSHIP SAID THE CAR SHOULD BE DRIVEN IN TO THE SERVICE DEPT. (BUT TOLD MY HUSBAND ONCE IT WAS THERE, IT WAS NO LONGER SAFE TO OPERATE) AND IT WOULD BE CHECKED AND THEN "GRACIOUSLY" SAID THE INVERTER SYSTEM WOULD BE REPLACED AT NO COST (APPROX. $3800) TO US AS TOYOTA OPTED TO "EXTEND THE WARRANTY". THIS SHOULD HAVE BEEN REPLACED IN OCTOBER WHEN INITIALLY NOTIFIED AND BEFORE IT FAILED AND BECAME A SAFETY ISSUE AND BEFORE WE WERE TOLD TO "DRIVE IT TO THE DEALERSHIP". I AM VERY DISAPPOINTED IN TOYOTA AND I WORRY ABOUT OTHER PRIUS DRIVERS STILL ON THE ROAD.