NHTSA Complaint #11681848 — 2011 TOYOTA PRIUS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11681848
Vehicle	2011 TOYOTA PRIUS
Component	SERVICE BRAKES
Date of Incident	August 18, 2025
Date Filed	August 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Toyota issued a Customer Support Program ZJB for extended coverage of the brake booster and actuator assembly (this notice was not sent to the correct address the car was registered to with the dmv in 2019 so I never received the notice for this program) The Toyota program length was for 10 years or 150k miles. My car’s part just failed at 129k which is far below the 150k threshold. Despite being outside the 10 year window I am still under the mileage, the car is in perfect condition and this car is used for work for uber. The malfunction of the Toyota part in my car is a critical safety issue and because it is outside of the program Toyota refused to provide any goodwill assistance

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Recent Complaints for the 2011 TOYOTA PRIUS

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