NHTSA Complaint #11174768 — 2007 TOYOTA CAMRY
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11174768 |
| Vehicle | 2007 TOYOTA CAMRY |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 64,450 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
I PURCHASED THIS CAR BRAND NEW FROM THE DEALER WHO REGISTERED IT AND GAVE ME PAPERWORK LISTING MY ADDRESS ON ALL OF THE FORMS. I JUST RECENTLY FOUND OUT THAT THERE WAS AN EXTENDED WARRANTY PROGRAM FOR THE DRIVER SIDE VISOR DEFECT. I HAD BEEN HAVING ISSUES WITH IT FOR A FEW YEARS BUT SINCE I RARELY DRIVE DURING THE DAYTIME IT WASN'T AN ISSUE UNTIL MY SHIFT CHANGED. SO NOW IT'S BROKEN AND TODAY, YEARS LATER, TOYOTA TELLS ME THAT THE WARRANTY INFORMATION WAS SENT TO AN ADDRESS OTHER THAN THE ONE I HAVE LIVED SINCE I PURCHASED THIS CAR. SINCE I DIDN'T REGISTER THE CAR AND ALL OF MY PAPERWORK HAD MY THEN AND STILL ADDRESS ON IT, I FEEL THAT THEY SHOULD HONOR THE WARRANTY BECAUSE THEY SENT IT TO AN ADDRESS THAT WASN'T MINE. THEY WILL NOT GIVE ME THE ADDRESS BUT REFERRED ME TO MY STATE' DMV, WHO ALSO WILL NOT GIVE ME THIS PHANTOM ADDRESS WHERE MY INFO WAS SENT. COLONIAL TOYOTA REGISTERED THE CAR FOR ME SO I HAVE NO IDEA WHAT MISTAKES WERE MADE IN THE REGISTRATION PROCESS AND NO WAY OF GETTING THE INFORMATION. TOYOTA IS DOING WHAT ALL BIG COMPANIES DO, PASS THE MISTAKES THEY MADE TO THE CONSUMER. I WILL NEVER PURCHASE ANYTHING FROM ATOYOTA DEALER EVER AGAIN.
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