NHTSA Complaint #11174618 — 2012 DODGE AVENGER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11174618
Vehicle	2012 DODGE AVENGER
Component	ENGINE
Date of Incident	December 6, 2018
Date Filed	February 5, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

HEATER CORE FAILURE. NOTICED THE 2012 DODGE AVENGER PASSENGER SIDE WAS NOT BLOWING HOT AIR. INSTEAD THE AIR WAS COMING OUT COLD NO MATTER HOW MUCH THE TEMPERATURE WAS ADJUSTED. EVEN AFTER DRIVING TO DESTINATIONS THE HEAT NEVER WORKED FO THE PASSENGER SIDE. ONLY THE DRIVER'S SIDE HOT AIR WORKS. TOOK IT TO A REPAIR SHOP AND THEY DID A FLUSH 3 TIMES BECAUSE THEY SAID GUNK CAN SOMETIMES BUILD UP ON THOSE CARS IN PARTICULAR, HOWEVER IT DID NOT FIX THE PROBLEM. THEY INFORMED ME THAT IT WAS THE HEATER CORE THAT NEEDED TO BE REPAIRED. THE CAR ONLY HAS 63K MILES SO THIS IS NOT SOMETHING THAT A CAR WITH LOW MILEAGE SHOULD EXPERIENCE.

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