NHTSA Complaint #11174518 — 2015 AUDI Q5
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11174518 |
| Vehicle | 2015 AUDI Q5 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 43,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
IT WAS AN UNUSUALLY COLD DAY (-14 DEGREES) IN MICHIGAN. I HAD BEEN DRIVING THE CAR EARLIER THAT DAY WITHOUT INCIDENT. I PARKED THE CAR IN THE GARAGE AND APPROXIMATELY 1 HOUR LATER I WENT TO USE IT AND I WAS PRESENTED WITH LOUD WARNING BEEPS AND THE FOLLOWING MESSAGE: "STEERING DEFECTIVE! DO NOT DRIVE VEHICLE!" IT WAS OBVIOUS THAT THE (ELECTRIC) POWER ASSIST WAS NOT FUNCTIONING. I TRIED EVERY HOUR AND AFTER ABOUT 4 HOURS THE ERROR WAS GONE AND THE POWER STEERING SEEMED TO BE WORKING CORRECTLY. IT HAS BEEN FINE SINCE. I CALLED THE DEALER ABOUT THE ISSUE BUT DID NOT BRING IT TO THEM FOR A "DIAGNOSIS". I NOTICED A RECALL (15V-452) FOR THE 2015 SQ5 FOR THIS EXACT PROBLEM AND WONDERED WHY AN SQ5 WOULD BE DIFFERENT FROM MY 2015 Q5 (WITH A 3.0L V6 ENGINE). THERE ARE QUITE A FEW PEOPLE ON THE INTERNET COMPLAINING ABOUT THE SAME ISSUE DURING VERY COLD DAYS AND I'M TRYING TO UNDERSTAND THE ROOT CAUSE. THE RECALL IS NOTHING MORE THAN A SOFTWARE UPDATE. (MAYBE TO EXPAND THE ACCEPTABLE THRESHOLD VALUES?) I AM CONCERNED THAT THE RECALL WAS NOT SCOPED PROPERLY AND IS ACTUALLY AFFECTING OTHER AUDIS. I AM A FORMER VW/AUDI MECHANIC WITH OVER 30 YEARS OF MECHANICAL EXPERIENCE.
Related Complaints for the 2015 AUDI Q5
Other STEERING Complaints
#11568626
I was driving down the road when the steering stop working and I could not control the direction that the tires moved...
#11565818
We have never had an issue with the vehicle until we recently faced very cold Temps (-10 to -20). Was driving the veh...
#11545298
Car worked fine with no signs of any issues or concerns. I stopped at a light and the car turned off as the start-sto...
#11501425
The contact owns a 2015 Audi Q5. The contact stated while driving at an undisclosed speed in cold weather, the vehicl...
#11492486
Piston rings are failing at 100k miles and consuming excessive amount of engine oil. It is around a quart every 150-2...
Recent Complaints for the 2015 AUDI Q5
#11713660
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2015 Audi Q5. The contact stated that the rear subframe was extremely rusted and could not pass a ...
#11711288
TIRES
The contact owns a 2015 Audi Q5 equipped with Firestone Tires, Tire Line: Firehawk A/S, Tire Size: P235/55/R19, DOT N...
#11705718
ELECTRICAL SYSTEM
1.What component or system failed or malfunctioned, and is it available for inspection upon request? EPC light is on,...
#11705718
ENGINE
1.What component or system failed or malfunctioned, and is it available for inspection upon request? EPC light is on,...
#11705718
POWER TRAIN
1.What component or system failed or malfunctioned, and is it available for inspection upon request? EPC light is on,...