NHTSA Complaint #11174487 — 2003 TOYOTA AVALON ENGINE

Complaint Details

ODI Number	11174487
Vehicle	2003 TOYOTA AVALON
Component	ENGINE
Date of Incident	February 4, 2019
Date Filed	February 5, 2019
Mileage	71,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

THE AUTO SURGES FORWARD AS I'M TRYING TO STOP EITHER AT A STOP LIGHT OR PARKING SPOT. THIS HAS HAPPENED 3 OR 4 TIMES AND MY MECHANIC SAID THE ONLY WAY TO FIX IT WOULD BE FOR IT TO HAPPEN WHILE HE WAS DRIVING IT. THERE'S NO PATTERN TO WHEN IT HAPPENS BUT IT'S SCARY AND I'M AFRAID TO LET MY WIFE DRIVE IT. IT HAPPENED YESTERDAY AS I WAS COMING TO A COMPLETE STOP BEFORE ENTERING A 2 LANE HIGHWAY. THE OTHER TIMES IT HAPPENED WAS PULLING INTO A PARKING SPOT AND APPLYING THE BRAKES TO STOP. I NOW PUT THE CAR IN NEUTRAL WHEN IT HAPPENS AND THE ENGINE IS RACING AWAY. PUTTING MY FOOT ON THE BRAKE ISN'T ENOUGH TO COME TO A COMPETE STOP. I'VE READ OTHER COMPLAINTS ABOUT THIS HAPPENING WITH NO HONEST ANSWER FOR CORRECTING IT. MOSTLY TRAIL AND ERROR. TOYOTA HAS TO KNOW THE ANSWER BUT THERE'S NO SERVICE BULLETINS FROM THEM. I'M AFRAID THAT IT'S GOING TO CAUSE A SERIOUS ACCIDENT OR BODILY INJURY TO ME OR MY WIFE. NHTSB HAS GOT TO LOOK INTO THIS ASAP. P.S. MY CAR HAS 71000 MILES ON IT.

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