NHTSA Complaint #11173886 — 2013 SUBARU OUTBACK PARKING BRAKE

Complaint Details

ODI Number	11173886
Vehicle	2013 SUBARU OUTBACK
Component	PARKING BRAKE
Date of Incident	November 1, 2018
Date Filed	February 4, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 18V626000 (PARKING BRAKE). THE CONTACT HAD BEEN WAITING OVER THREE MONTHS FOR THE PART. THE RECALL LETTER STATED THAT THE PART WAS NOT AVAILABLE. GROOVE SUBARU (5300 S BROADWAY, ENGLEWOOD, CO 80113, (720) 279-9409) AND THE MANUFACTURER DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE CONTACT WAS WAITING ON THE MANUFACTURER TO DETERMINE A SOLUTION AND PROVIDE THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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