NHTSA Complaint #11173469 — 2017 TOYOTA RAV4

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11173469
Vehicle 2017 TOYOTA RAV4
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 12,978 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

POWER TRANSMISSION, SAFETY ISSUE, THE POWER TRANSMISSION WILL NOT SHIFT IN A TIMELY MANNER TO PROPER GEARS,IN COLD WEATHER, THIS IS A SAFETY ISSUE, WHEN ENTERING THE FREEWAY AFTER LEAVING WORK, THE CAR WILL ONLY GO 30 MPH AT 3,500 RPM. UNTIL THE CAR WARMS UP, THIS HAS NEVER HAPPENED BEFORE, AND NOW IT IS. TOYOTA DEALER CONFIRMED THAT THE SHIFT POINTS ARE HIGHER THAN NORMAL, WHEN FIRST STARTED IN THE MORNING, AND PER THE DEALER WELL IT TAKES AWHILE FOR THE CAR TO WARM UP BEFORE IT WILL GO TO NORMAL SHIFT POINTS, AND ALLOW THE TRANSMISSION TO FUNCTION NORMALLY. WELL 30 MPH AT 3500 RPM, THIS IS NOT NORMAL, AND THIS IS A SAFETY ISSUE, SO WHEN YOU LEAVE WORK YOUR CAR WILL ONLY GO 30 MPH ON A 60 MPH FREEWAY. THE DEALERS RESPONSE IS AFTER IT HAS BEEN RUNNING AND WARMED UP IT WILL WORK NORMALLY. THERE IS NOTHING NORMAL ABOUT THIS ISSUE, NEVER HAD THIS ISSUE LAST WINTER NOW ALL OF A SUDDEN HAVING THIS ISSUE THIS WINTER.

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