NHTSA Complaint #11675883 — 2017 TOYOTA RAV4

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the battery power was drained, and the check engine warning light illuminated. The vehicle was jump-started. The vehicle was taken to AutoZone, and the battery was replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and instructed the contact to take the vehicle to another dealer. The failure mileage was unknown. Parts distribution disconnect.