NHTSA Complaint #11173455 — 2014 HONDA CR-V VISIBILITY/WIPER

Complaint Details

ODI Number	11173455
Vehicle	2014 HONDA CR-V
Component	VISIBILITY/WIPER
Date of Incident	January 12, 2019
Date Filed	February 1, 2019
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE DRIVER'S SIDE AIR VENT BLOWS COLD AIR OUT OF THE VENTS AND TOWARDS THE WINDSHIELD. THUS, I AM UNABLE TO PROPERLY DEFROST MY FRONT WINDSHIELD ON MY 2014 HONDA CRV, CAUSING A POSSIBLE SAFETY HAZARD. HONDA KNOWS ABOUT THIS PROBLEM AND HAS ISSUED TSB #14-063 TO FIX THIS PROBLEM, BUT YET REFUSES TO DO ANY SORT OF RECALL. THE TSB CALLS FOR A FLUSH OF THE HEATER CORE WITH CLR AND THEN THAT SHOULD FIX THE PROBLEM UNTIL THE HEATER CORE GETS PLUGGED AGAIN. TO ME THIS IS A DESIGN/SAFETY PROBLEM THAT NEEDS TO BE ADDRESSED ASAP. THIS HAPPENS WHENEVER THE HEAT IS ON AND THE CAR IS AT OPERATING TEMPERATURES.

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