NHTSA Complaint #11706439 — 2014 HONDA CR-V

I own a 2014 Honda CR-V. Since around November 2022 I have repeatedly experienced an intermittent “bounce” or shudder when accelerating, especially around 20–25 mph and sometimes at higher speeds (around 45 mph and above). The vehicle feels like it briefly loses power or slips before catching again, and the check-engine light has come on and off during this period. I took the vehicle to Stockton Honda (CA) multiple times and consistently reported this bounce/shudder on take-off. Each time, the focus was on brakes, rotors, tires, or other maintenance items. I was never told there might be an engine or timing-chain issue or that the vehicle could be unsafe to drive. The bounce/shudder never went away. I have also been involved in multiple low-speed collisions while taking off from a stop in the past few years, and I am concerned that this hesitation/loss of power may have contributed. In late 2025, Honda of Elk Grove performed a full diagnostic, retrieved a P031 code, and told me the most likely cause is a timing-chain problem. I was advised that the vehicle is not recommended to be driven until the timing chain is replaced because the engine could be severely damaged or fail while driving. The technician refused to take the car on the freeway due to safety concerns. I am submitting this complaint so NHTSA is aware that a possible timing-chain defect or failure in 2014 Honda CR-V vehicles can present as a bounce/shudder at low speeds during acceleration, with potential loss of power and increased risk of rear-end collisions, and that this condition may be missed or misdiagnosed by dealers for an extended period.