NHTSA Complaint #11396373 — 2014 HONDA CR-V ENGINE

Complaint Details

ODI Number	11396373
Vehicle	2014 HONDA CR-V
Component	ENGINE
Date of Incident	January 6, 2021
Date Filed	February 15, 2021
Mileage	37,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WINDSHIELD DEFROSTER DOES NOT WORK WHEN FIRST STARTING VEHICLE AND WHEN CAR IDLING. DANGEROUS BECAUSE NO VISIBILITY IN COLD CONDITIONS. ALSO, NO HEAT ON DRIVER'S SIDE. HONDA RELEASED SERVICE BULLETIN 14-063 SO THEY KNOW ABOUT THIS ISSUE BUT HAVE DONE NOTHING TO REPAIR. I JUST PAID THE DEALER $618 TO HAVE THE HEATER CORE FLUSHED 3 TIMES BUT THERE IS NO GUARANTEE THAT THE ISSUE WILL NOT RETURN. VERY DANGEROUS IF DRIVING IN COLD, ICY CONDITIONS WITH LOW VISIBILITY AND RELYING ON DEFROSTER TO FUNCTION.

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