NHTSA Complaint #11173356 — 2016 RAM 1500

UNRESOLVED ISSUE BY RAM REGARDING THEIR AIR RIDE SUSPENSION WHERE THE KNOWN ISSUE HAS NOT YET BEEN RESOLVED, NOR HAS THE MANUFACTURER MADE AN ATTEMPT RECALL ANY PARTS RELATED. MY TRUCK UNDER WARRANTY IN JANUARY 2018 HAD A CONTROLLER AND AIR PUMP REPLACED DUE TO AIR RIDE DROPPING TO FRAME WHEN TEMPERATURES DROPPED BELOW 20 DEGREES. THE SYSTEM CORRECTED ITSELF AFTER TEMPS WARMED BUT THEN AGAIN THIS JANUARY (NOT UNDER WARRANTY) THE SAME ISSUES. THE DEALERSHIP TALKED TO RAM AND THEY REFUSE TO LOOK INTO ISSUE. THOUSANDS OF RAM OWNERS WITH AIR SUSPENSION ARE HAVING SAME ISSUES. SOME CAN BE VIEWED AT HTTPS://WWW.FACEBOOK.COM/GROUPS/551357055052657/ I'M SPEAKING HERE ON BEHALF OF ALL THESE OWNERS AS IT SHOULD BE RAM'S RESPONSIBILITY TO COVER ANY RELATED COSTS TO THIS DEFECT IN THEIR SYSTEM. THE TRUCKS BECOME IMPOSSIBLE TO DRIVE AND ONE CANNOT KNOW WHEN IT WILL JUST DECIDE TO DEFAULT, THUS MAKING TRAVEL UNCERTAIN AND UNSAFE. THIS SHOULD BE A RECALL ITEM. MOST TIMES THE AIR RIDE SYSTEM GOES FLAT IN SITTING POSITION IN COLD TEMPS BUT IT HAS BEEN KNOW TO GO FLAT WHILE DRIVING. AT WHICH, THE TRUCK MAINTAINS LITERALLY NO CONTROL AS IT BOUNCES ALL OVER AND STEERING BECOME SLOPPY. THIS IS UNSAFE.