NHTSA Complaint #11696995 — 2016 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11696995
Vehicle 2016 RAM 1500
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I bought this vehicle used and have had nothing but issues with the factory OEM Air Ride Suspension. Driving down any road, it will dump the air in the rear completely, sometimes it will dump the air on just the drivers side front and rear. I get dash warnings saying the air suspension is overheating and needs to cool. The local Dodge Dealer where I bought it knows about the problem and only advised me to replace it with aftermarket suspension. I bought an extended warranty and I personally believe they didn’t want to warranty the suspension. It will cost me $4-5k to replace with an air delete kit and could be $5-10k for OEM parts depending on what all gets replaced. Now my warranty is expired and it’s all on me. This is a safety problem and is a serious issue as there’s thousands of these vehicles with this suspension system having issues. Dodge is completely aware of it and it needs to be on them, not the consumer.

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