NHTSA Complaint #11173061 — 2011 KIA SORENTO

2011 KIA SORENTO WAS PARKED IN THE ATTACHED GARAGE AT 7:30 PM. IT HAD A NEARLY FULL TANK OF GAS. NO PROBLEMS WERE NOTED. MY SON WENT CYCLING THE NEXT MORNING AT 5:30 AM AND RETURNED AT 7:30 AM. HE WENT INTO THE GARAGE TO TURN ON SPRINKLER SYSTEM. NOTHING OUT OF THE ORDINARY WAS NOTICED. AT APPROXIMATELY 7:45 AM HE STARTED TAKING A SHOWER. A FEW MINUTES LATER HE HEARD A LOUD POP. THEN A FEW MINUTES LATER ANOTHER LOUD POP. THEN A FEW SECONDS LATER THE LIGHTS WENT OUT. THEN HE HEARD A LOUD BANGING AT THE FRONT DOOR. A MAN WAS YELLING THAT THE GARAGE WAS ON FIRE. MY SON AND ANOTHER YOUNG MAN WHO WAS RENTING ONE OF THE BEDROOMS IN THE HOUSE ESCAPED WITHOUT INJURY. THE FIRE DEPARTMENT RESPONDED AND EXTINGUISHED THE FIRE BUT THE CAR THE ATTACHED GARAGE WERE COMPLETELY DESTROYED. THE REST OF HOUSE SUFFERED EXTENSIVE SMOKE AND WATER DAMAGE. SEE ATTACHED PICTURE TAKEN AT 7:59 AM. GARAGE IS TOTALLY ENGULFED IN FLAMES. FIRE INVESTIGATORS DETERMINED THAT THE FIRE APPEARED TO BE CENTER AT THE FRONT OF THE 2011 KIA SORENTO. THE CAR WAS TOTALLY DESTROYED. INVESTIGATORS HIRED BY THE HOME INSURANCE COMPANY WERE NOT ABLE TO DETERMINE WHAT COMPONENT IN THE ENGINE COMPARTMENT FAILED AND CAUSED THE FIRE. NOT ENOUGH LEFT TO BE CERTAIN. KIA MOTORS USA HAS STONEWALLED US ALL THE WAY. THEY SENT PEOPLE TWICE TO MAKE SURE THERE WAS NOT SOMETHING ELSE IN THE GARAGE TO BLAME THE FIRE ON AND TO MAKE SURE THAT THE FIRE INVESTIGATORS MADE A DEFINITIVE DETERMINATION OF OF WHAT COMPONENT FAILED OR OTHERWISE HAD TO SAY IT WAS UNDETERMINED. THEY ALSO HIRED A LOCAL LAW FIRM TO OBSERVE ALL THE INVESTIGATION EFFORTS. INTIMIDATION AND STONEWALLING IS WHAT KIA HAS PROVIDED TO US. MY CONCERN IS THAT SOMEONE IS GOING TO HAVE TO DIE BEFORE KIA AND HYUNDAI ADMIT THEY HAVE DEFECT IN THEIR ENGINE MANUFACTURING PROCESS AND GET IT FIXED.