NHTSA Complaint #11172858 — 2018 RAM 3500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11172858
Vehicle	2018 RAM 3500
Component	UNKNOWN OR OTHER
Date of Incident	January 1, 2018
Date Filed	January 29, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

I HAVE A RECALL U40 NHTSA 18E-028 THAT I RECEIVED IN THE MAIL. THIS IS FOR A FAULTY MOPAR GOOSENECK BALL. ACCORDING TO OUR DEALER, HE AND I CHECKED ON YOUR SITE AND OUR VEHICLE HAS NO RECALLS. YET I HAVE THE NOTICE FROM FCA. THE DEALER WOULD REPLACE THE BALL BUT AT OUR EXPENSE SINCE WE DO NOT HAVE THIS RECALL SHOW ON OUR VIN. WHAT DO I BELIEVE??? THE RECALL NOTICE OR THE FACT THAT RECALL IS NOT LISTED WITH OUR VIN SO PART IS OKAY? THIS COULD BE A LIFE THREATENING DEFECT IF WE LOSE A TRAILER OFF OF OUR PICKUP GOING DOWN THE ROAD. PLEASE ADVISE. THANKS

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