NHTSA Complaint #11172437 — 2018 FORD F-150
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11172437 |
| Vehicle | 2018 FORD F-150 |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 12,377 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
THE DOOR LATCHES ON MY 2018 FORD F150, WHEN BELOW FREEZING, FREQUENTLY FREEZE, THEY WILL OPEN, THEN NOT LATCH SHUT UNTIL I WARM THE LATCHES WITH A HEAT GUN, SOMETIMES THE DOORS WILL APPEAR TO CLOSE, ONLY TO OPEN WHILE THE VEHICLE IS IN MOTION. THIS IS VERY COMMON, AND THERE IS A TSB FOR THE ISSUE. RECENTLY, I WAS TRAVELING ON A LOCAL HIGHWAY, AND THE DOOR THAT MY 8 MONTH OLD SON WAS SITTING AT FLUNG OPEN, I IMMEDIATELY PULLED OVER AND LIMPED THE TRUCK HOME, UNABLE TO GET THE DOOR CLOSED. I HAVE VIDEO OF ME TRYING TO CLOSE THAT DOOR WITH MY SON SITTING IN HIS CAR SEAT. THE FOLLOWING WEEK, I HAD THE SAME ISSUE WITH THE OPPOSITE REAR DOOR, WHICH I ALSO GOT VIDEO OF. THIS ISSUE IS SO COMMON THAT I PREVIOUSLY HAD A 2016 F150 WITH THE SAME EXACT ISSUE, I HAVE VIDEOS OF MYSELF TRYING TO CLOSE THE DOORS ON THAT VEHICLE, BEFORE, AND AFTER FORD TRIED TO FIX THAT TRUCK, DUE TO THIS, AND TRANSMISSION ISSUES ON THAT 2016, I TRADED IT IN AT A LOSS FOR MY 2018 F150, WHICH FORD CLAIMED WOULD NOT HAVE THE PROBLEMS THAT MY PREVIOUS TRUCK HAD. I HAVE AN APPOINTMENT WITH FORD TO ATTEMPT TO FIX MY 2018 F150, BUT I AM NOT CONFIDENT THEY WILL BE ABLE TO FIX IT, AS THERE ARE REPORTS THAT THE REVISED TSB THEY ARE USING NOW, ALSO DOESN'T WORK. THIS HAS BEEN AN ISSUE ON ALL 2015+ F150S, AND ON 2017+ 250S, AND 350S, AND FORD HAS BEEN AWARE OF THE ISSUE SINCE AT LEAST 2015, ALL ALUMINUM BODIED FORD F-SERIES TRUCKS HAVE THIS PROBLEM. THESE VEHICLES SHOULD NOT BE ON THE ROAD UNTIL A WORKABLE FIX IS DEVELOPED AND DEPLOYED.
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