NHTSA Complaint #11172376 — 2007 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11172376
Vehicle	2007 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	January 11, 2017
Date Filed	January 27, 2019
Mileage	120,127 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

BOUGHT MY 2007 FORD FOCUS AND AS SOON AS MY WARRANTY EXPIRED BOTH REAR DOORS ARE NOW LOCKED SHUT AND I CAN NOT GET THEM OPEN BY UNLOCKING THEM, THE HANDLES DON'T SEEM TO BE CATCHING ON ANYTHING AND THE LATCH SEEMS TO BE STUCK. TOOK IT TO A MECHANIC AND HE SAID HE CAN'T FIX IT WITHOUT TEARING THE DOOR OFF IT WOULD HAVE TO BE TAKEN TO A DEALERSHIP TO HAVE THE WORK DONE. I'M AM NOW ABOUT TO HAVE A SON AND CANT USE MY CAR DUE TO NOT HAVING ACCESS TO MY BACK SEAT AT ALL WITHOUT HAVING TO PAY TO GET IT FIXED.

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