NHTSA Complaint #11172242 — 2013 HYUNDAI VELOSTER

ON DECEMBER 18 2018, I BROUGHT MY CAR TO THE ALLEN TURNER HYUNDAI IN PENSACOLA, FL. FOR AN OIL CHANGE AND A CHECK ENGINE LIGHT ISSUE. IT IS NOW JANUARY 26 2019. DURING THE TIME THEY HAVE HAD THE CAR, THEY FIRST DIAGNOSED A BLOWN HEAD GASKET. AFTER REPAIRING THAT, THEY DETERMINED THAT THE ENGINE HAD A CRACKED BLOCK. THE CAR HAS LESS THAN 58,00 MILES ON IT. DOING RESEARCH, I'VE DISCOVERED THAT THIS ENGINE IS PRONE TO CATASTROPHIC ENGINE FAILURES THAT HYUNDAI REFUSES TO ACKNOWLEDGE. I EVEN CALLED AND E MAILED HYUNDAI USA FOR HELP, TO NO AVAIL. THE MANUFACTURER WARRANTEE TIMED OUT, BUT I PURCHASED AN AFTER MARKET WARRANTEE FROM ROUT 66 IN ARKANSAS.. UNFORTUNATELY, DUE TO THE REPORTING OF ISSUE TO THE WARRANTEE COMPANY BY ALLEN TURNER HYUNDAI, THE WARRANTEE COMPANY WILL NOT COVER THE REPAIRS.