NHTSA Complaint #11171802 — 2017 DODGE CHARGER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11171802
Vehicle	2017 DODGE CHARGER
Component	SERVICE BRAKES
Date of Incident	January 24, 2019
Date Filed	January 24, 2019
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE BULLETIN ON MOPAR WEBSITE IS IN REGARDS TO ELECTRICAL PANEL. NOT ONCE WAS THERE A RECALL. STARTING ON 1/23/19 MY HUSBAND WAS DRIVING AND THE STEERING WHEEL LOCKED ON HIM AND HE COULDN'T MOVE THE VEHICLE. THE POWER STEERING WARNING CAME ON. WE TOOK IT TO A DEALERSHIP THEY SAID OH IT'S THE POWER STEERING ASSEMBLY MODULE BUT YOU'RE PAST MILEAGE FOR COVERAGE. SO I CALL MOPAR THEY GET ANOTHER DEALERSHIP ON THE LINE WE SET UP AN APPOINTMENT. TODAY 1/24/19 MY HUSBAND IS DRIVING TO CLASS IN MORNING TRAFFIC THE VEHICLE SHUTS OFF ALL CAPABILITY'S TO STEER BRAKE DO ANYTHING. THE VEHICLE LUCKILY CAME ON LONG ENOUGH TO MOVE TO SIDE OF ROAD THEN THE VEHICLE AGAIN SHUT OFF HE COULDN'T BRAKE VEHICLE JUST KEPT MOVING THEN EVENTUALLY IT STOPPED AND SHUT OFF ON IT'S OWN. HE WAS DRIVING ON DALLAS NORTH TOLLWAY IN MORNING TRAFFIC AND TRAFFIC ISN'T LIGHT THE THOUGHT OF HIM BEING REAR ENDED AND SOMETHING MORE HAPPENING IS DISHEARTENING KNOWING THEY KNEW THEY HAD ISSUES WITH THE ELECTRICAL PANEL BUT DIDN'T DO A RECALL

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