NHTSA Complaint #11171010 — 2011 KIA SORENTO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11171010
Vehicle	2011 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	October 28, 2016
Date Filed	January 20, 2019
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHEN DRIVING CAR JERKS AND ENGINE CUTS OUT LOSING ALL POWER AND MOBILITY. USUALLY COMES BACK ON WITHIN SECONDS. THIS HAPPENS WHEN DRIVING AT ANY RATE OF SPEED. A FEW TIMES I HAD TO PULL OVER TO THE SIDE OF THE ROAD WITH NO POWER AND RESTART THE CAR. WHEN LOSING ALL POWER I HAVE BEEN ON THE HIGHWAY DRIVING 55-60MPH. ALL POWER IS LOST AND WITH NO POWER STEERING I HAVE HAD TO GET THE CAR OFF THE ROAD OUT OF THE WAY OF TRAFFIC. THIS HAS HAPPENED ABOUT 6 TIMES. OFTEN SMELL SOMETHING BURNING OR MELTING. SMOKE FROM DASH A FEW TIMES. NO FIRES YET... ALSO PASSENGER SIDE HEAD LAMP CONTINUES TO GO OUT BECAUSE OF THE WIRES AND HARNESS MELTING.

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