NHTSA Complaint #11170580 — 2012 CHEVROLET EQUINOX
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11170580 |
| Vehicle | 2012 CHEVROLET EQUINOX |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 163,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
HAD TO HAVE BOTH CONVERTERS REPLACED AND THEY REPLACED THE UPSTREAM O2 SENSOR AS WELL. NOVEMBER 13, 2018 THE CAR WOULD BARELY PULL A HILL, AND WOULD ACT LIKE IT WAS GOING TO CUT OFF. WE REPLACED THE DOWNSTREAM O2 SENSOR WHICH TOOK CARE OF THE CHECK ENGINE LIGHT, AND THEN WE DID AN OIL CHANGE ON NOVEMBER 17, 2018. WE HAVE KEPT UP WITH ALL THE MAINTENANCE AS RECOMMENDED WITH DEXOS OIL. THE CAR IS STILL ACTING VERY SLUGGISH AND LURCHES OR REVS TO A HIGHER RPM WHILE DRIVING AT TIMES. AFTER THE OIL CHANGE TO DECEMBER 15TH, I HAD PUT AN ADDITIONAL GALLON AND A HALF OF OIL IN THE CAR BESIDES WHAT WAS PUT IN DURING THE OIL CHANGE. ON DECEMBER 15TH, WENT TO CHECK THE OIL AND NOTICED A SLIMY YELLOWISH WHITE SUBSTANCE IN THE OIL CAP OF THE CAR. ADVISED ME TO CLEAN THE CAP OUT REAL GOOD AND DRY IT OUT. DO AN OIL CHANGE TO MAKE SURE THE OIL LOOKED FINE AND WAS NOT CLOUDY. WE ALSO CHECKED THE ANTIFREEZE TO MAKE SURE THERE WAS NO OIL PRESENT. WE DID ANOTHER OIL CHANGE AND DID EVERYTHING OUR DEALERSHIP TOLD US TO DO, FOUND THE OIL LOOKED FINE, BUT SMELLED OF GAS. THAT IS WHEN WE STARTED LOOKING ONLINE AND FOUND THE OTHER COMPLAINTS. RIGHT NOW DON'T HAVE THE THOUSANDS OF EXTRA FUNDS TO SEND IT TO THE SHOP OR REPLACE THE ENGINE, BUT FROM OTHER COMPLAINTS THAT LOOKS LIKE WHAT IS GOING TO HAVE TO HAPPEN. SATURDAY SPOKE WITH A TECH AT A CHEVROLET DEALERSHIP AND HE SAID IT IS A KNOWN ISSUE WITH MY CAR, AND THAT GM SENT OUT A BULLETIN IN 2017 BUT THAT MY CAR WOULD NOT BE COVERED AS IT IS OVER THE 140,000 MILES LIMIT SINCE MY CAR IS CURRENTLY 165,000 MILES ON IT. WE ARE CURRENTLY CHECKING THE OIL EVERY 2-3 DAYS AND PUTTING OIL IN AS NEEDED, AS THIS WEEK ALONG WE HAVE ADDED ALMOST 2 QUARTS OF OILS AND HAVE WENT LESS THAN 200 MILES. I REFUSE TO DRIVE IT ON THE HIGHWAY AS I'M AFRAID THAT SOMETHING IS GOING TO HAPPEN AND I'M GOING TO BE IN AN ACCIDENT, SO I TAKE ALL BACK ROADS.
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