NHTSA Complaint #11170440 — 2014 CHEVROLET MALIBU

ON 1/2/2019 I WAS DRIVING IN MY CAR AND TWO WARNING MESSAGES SUDDENLY POPPED UP ON MY CONSOLE WARNING ABOUT THE STABILITY CONTROL AND ABS SYSTEMS. THERE IS A SENSOR THAT READS A "SPEED RING" ON THE REAR OF THE WHEEL HUBS. IT SEEMS CHEVY CARS ARE KNOWN TO HAVE THIS RING CRACK AND SECTIONS BREAK OFF. WHEN THIS HAPPENS THE SENSOR CAN NO LONGER READ IT AND YOUR STABILITY CONTROL AND ABS SYSTEMS WILL IMMEDIATELY STOP WORKING. THE ONLY WAY TO RESOLVE THIS PROBLEM IS TO REPLACE THE ENTIRE HUB. NOT ONLY IS THIS A SERIOUS SAFETY ISSUE BUT A CONSIDERABLE DESIGN FLAW. YOU SHOULD ONLY EVER HAVE TO REPLACE A HUB IF THE BEARING WEAR OUT BECAUSE IT IS A VERY EXPENSIVE REPAIR. THE OTHER REAR HUB ON MY CAR IS SHOWING CRACKS IN THIS RING AND WILL NEED TO BE REPLACED AS WELL. CHEVY IS FULLY AWARE OF THIS ISSUE. I TRIED TO CONTACT CHEVY ABOUT THIS ON JAN 5 AND GOT A CALL FROM THEM JAN 14 FROM A VERY RUDE AND CONDESCENDING PERSON WHO WAS MORE CONCERNED THAT I DIDNT PAY CHEVY TO REPAIR THE PROBLEM INSTEAD OF THE SERIOUSNESS OF THE SAFETY ISSUE. CHEVY NEEDS TO COVER THE COST OF THESE REPAIRS FOR ME AND EVERYONE AFFECTED AND NEEDS TO DO A RECALL.