NHTSA Complaint #11170311 — 2018 FORD F-150

VEHICLE PARKED IN HOME DRIVEWAY AT 4:30 AM. OUTSIDE TEMPERATURE 26 DEGREES F. WALKED UP TO VEHICLE. OPENED DRIVER'S DOOR AND LEFT REAR DOOR. ATTEMPTED TO CLOSE DOORS AND NEITHER WOULD LATCH CLOSED. AFTER REPEATED ATTEMPTS TO CLOSE DOORS WHILE STANDING OUTSIDE THE VEHICLE THEY STILL WOULD NOT CLOSE. DOORS WOULD BOUNCE OPEN WHEN ATTEMPTING TO CLOSE. LATCHES WOULD NOT ENGAGE DOORS SHUT WHATSOEVER. ATTEMPTED TO CLOSE DOORS FROM SITTING INSIDE THE VEHICLE AND SAME RESULTS. DOORS WOULD NOT LATCH CLOSED AND REMAINED STUCK OPEN. IT WAS NECESSARY TO HEAT THE DOOR LATCHES DIRECTLY WITH A HEAT GUN FOR 5-10 MINS EACH BEFORE THEY WOULD LATCH CLOSED IN ORDER TO DRIVE SAFELY. MAJOR SAFETY CONCERN AND INCONVENIENCE MAKING ME LATE FOR WORK.THIS ISSUES HAS HAPPENED 3 CONSECUTIVE MORNINGS NOW FROM JAN 14, 2019 - JAN 16, 2019. DOORS DO NOT OPERATE NORMALLY IN BELOW FREEZING TEMPS.