NHTSA Complaint #11170250 — 2011 CHRYSLER TOWN AND COUNTRY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11170250
Vehicle 2011 CHRYSLER TOWN AND COUNTRY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 122,495 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

"TAKA TA RECALL* MY CAR SOMETIMES JERKS WHILE DRIVING OR WILL CUT OFF ON ME AT ANY POINT I CHANGED THE SPARK PLUGS, THE ALTERNATOR, THE THERMOSTAT BECAUSE ITS WAS GIVING ME A CODE THAT MY THERMOSTAT WAS BAD AND ALSO THE FUEL PUMP AFTER CHANGING ALL THESE THINGS THE CAR WOULD STALL AND NOT CUT ON UNTIL I GET SOMEONE TO JUMP START MY BATTERY. SO I THEN WENT AND REPLACED THE BATTERY THE CAR WAS WORKING FOR A GOOD COUPLE OF DAYS AND STARTED BACK ACTING UP. TOOK IT TO A SHOP AND THEY SAID RHE FUEL PUMP WAS STILL ON WHILE THE CAR WAS OFF DUE TO A RELAY IN THE POWER MODULE SO THEY SAID THEY WILL BE ABLE TO JUST FIX IT BUT WHEN TRYING TO ORDER THE PIECE THEY SAID THAT WAS NOT POSSIBLE DUE TO ITS BEEN A RECALL ON THE TILL WHICH IS THE TOTALLY INTEGRATED POWER MODULE BUT JUST NOT ON MY VEHICLE AND IT'S NOT POSSIBLE TO CHANGE THE RELAY BECAUSE THEY HAVE IT ATTACHED TO THE POWER MODULE AND THIS IS SOMETHING THAT HAPPEN WITH THE MAUFACUTER SO YOU WILL HAVE TO CONTACT THEM SO THEY CAN HELP YOU WITH IT. BUT NOW I'M AFRAID TO DRIVE IT BECAUSE IT KEEPS AND SOMETIMES JUST CAUGHT RIGHT OFF ANYWHERE DUE TO THE TOTALLY INTEGRATED POWER MODULE

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