NHTSA Complaint #11166512 — 2016 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11166512
Vehicle	2016 HONDA PILOT
Component	ELECTRICAL SYSTEM
Date of Incident	January 6, 2019
Date Filed	January 11, 2019
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE FIRST INCIDENT WAS ON OCT 7, 2018. WE WERE AT A STOP LIGHT WITH THE ENGINE IDLE OPTION ENABLED. WHEN THE LIGHT TURNED GREEN AND THE BRAKE WAS RELEASED, THE VEHICLE SHOULD HAVE STARTED BACK UP, BUT INSTEAD, IT STALLED. AFTER THE 2ND TIME IT OCCURRED, WE STARTED TO DISABLE THE ENGINE IDLE FEATURE AS SOON AS WE START THE CAR. WE HAVE FORGOTTEN A FEW TIMES AND THE VEHICLE STALLING HAS HAPPENED AT LEAST 3 ADDITIONAL TIMES. ALL BEING AT RED LIGHTS WITH THE BRAKE DEPRESSED. WHEN THE FOOT IS REMOVED FROM THE BRAKE, THE VEHICLE JERKS SLIGHTLY AND THEN STALLS. ONCE ON NOV. 1, 2018 AND AGAIN MOST RECENTLY ON JAN. 6, 2018. LUCKILY, NO ONE HAS BEEN INJURED YET. IT HAS BEEN SERVICED REGULARLY AT THE DEALERSHIP DIRECTLY AND RECEIVED ALL MAINTENANCE RECOMMENDED. THE MOST RECENT SERVICE, THEY WERE UNABLE TO DUPLICATE THE ERROR OR IDENTIFY THE ISSUE.

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