NHTSA Complaint #11165600 — 2012 FORD EXPLORER

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11165600
Vehicle	2012 FORD EXPLORER
Component	VEHICLE SPEED CONTROL
Date of Incident	December 23, 2018
Date Filed	January 3, 2019
Mileage	58,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT THE THROTTLE BODY ASSEMBLY WAS FAULTY. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT PULLED THE VEHICLE OVER AND IT STARTED SHAKING. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. SAMES FORD (4721 AYERS ST, CORPUS CHRISTI, TX 78415, (361) 851-7600) DIAGNOSED THAT THE THROTTLE WAS FAULTY AND PROVIDED THE REPAIR COST. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND ADVISED THE CONTACT TO SAVE THE RECEIPTS FOR REIMBURSEMENT IF A RECALL WAS ISSUED. THE FAILURE MILEAGE WAS 58,900. *TT CONSUMER STATED CAR WOULD NOT ACCELERATE ON A BUSY ROAD. PROBLEM WAS FIXED.*JB

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