NHTSA Complaint #11121216 — 2012 FORD EXPLORER

ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11121216
Vehicle	2012 FORD EXPLORER
Component	ENGINE
Date of Incident	July 23, 2018
Date Filed	August 21, 2018
Mileage	87,362 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. WHILE DRIVING 30 MPH, THE VEHICLE STALLED, SHUT OFF, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF SANFORD (3251 NC-87, SANFORD, NC 27332, (888) 352-5045) WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,362. *TT *TR

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