NHTSA Complaint #11671465 — 2012 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11671465
Vehicle	2012 FORD EXPLORER
Component	ENGINE
Date of Incident	July 6, 2025
Date Filed	July 6, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

while driving the vehicle goes into what I have found is called sleep mode.. The check engine lite comes on and the left info panel shows that the all wheel drive is not working. The dealer tried to see what codes were set and found none. My solution is to pull off the road, put the vehicle in park and turn off the ignition. After about 30 seconds I can restart the vehicle and drive again. The restart lasts from 15 seconds to a month. I found a TSB ( 16-0139) that covered this problem. However it did not offer any cure. I am concerned that someone will hit me when this happens.

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