NHTSA Complaint #11165145 — 2016 JEEP CHEROKEE

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE AND THE FRONT AND REAR FLOORS WERE CONSTANTLY WET. THE CONTACT ASSUMED THE WATER WAS DUE TO LEAVING THE WINDOWS OPEN AFTER A RAINY WEEKEND; HOWEVER, THE FAILURE OCCURRED EVEN WHEN THE WINDOWS WERE CLOSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERIDIAN CHRYSLER (1210 39 N, MERIDIAN, MS 39301, 833-253-1910) AND WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 54,000.