NHTSA Complaint #11164905 — 2014 FORD FIESTA

I WAS DRIVING ON A ROAD, APPROACHING A 4WAY INTERSECTION; THE CAR ENGINE STOPPED. THE SCREEN STATED TRANSMISSION FAILURE. SERVICE IMMEDIATELY. MY CAR RESTARTED AND THE SCREEN CLEARED. I PROCEEDED ON AND WITHIN APPROXIMATELY 100 YARDS THE SCREEN REPEATED THE TRANSMISSION MESSAGE. I THEN TURNED AROUND TO RETURN TO MY HOME AS THE DEALER WAS CLOSED. I ATTEMPTED TO CONTACT FORD MOTOR COMPANY. BUT IT WAS SUNDAY. MONDAY I AGAIN CALLED AND WAS TOLD THAT I HAD EXTENDED COVERAGE ON THE TRANSMISSION, TO TAKE IT TO THE DEALER. I HAVE HAD REPEATED WORK ON THIS VEHICLE'S TRANSMISSION SINCE I PURCHASED IT IN 2015. I HAVE NOT BEEN CHARGED FOR THESE REPAIRS, BUT THE INCONVENIENCE AND THE POTENTIAL FOR FAILURE OF THE VEHICLE HAVE NOT BEEN ADDRESSED. I HAD SLID THROUGH THE INTERSECTION WHEN THE CAR CAME TO A STOP. LUCKILY THERE WAS NO ONCOMING TRAFFIC.