NHTSA Complaint #11164822 — 2014 FORD FOCUS

AS I WAS DRIVING, COMING OFF I-70W RAMP ONTO A MAIN CITY STREET, MY CARS "ENGINE FAULT, SERVICE NOW" INDICATOR CAME ON THE SCREEN. MY CAR WAS STILL ON BUT WOULD NOT ACCELERATE. I MANAGED TO GET TO THE SIDE OF THE RAMP THROUGH THE TRAFFIC. I ATTEMPTED TO RESTART MY VEHICLE BUT WAS UNABLE. AFTER LETTING IT REST FOR A FEW MINUTES I TURNED THE KEY AGAIN WHILE GIVING THE ENGINE GAS. IT SPUTTERED ON AND I WAS ABLE TO MAKE IT ONTO THE STREET. HOWEVER, IT WOULD NOT ACCELERATE AT USUAL. REVED AT 400, I WAS STILL ONLY GETTING UP TO 20 MPH AFTER ABOUT 500 FT. IT DIED AGAIN ONCE I GOT UNDER THE UNDERPAID, ATTEMPTING TO MAKE IT THE REMAINING THREE MINUTES TO WORK. AFTER A FEW MORE ATTEMPTS I WAS ABLE TO GET IT STARTED AGAIN AND CREEPED THE REST OF THE WAY TO WORK WITH MY HAZARDS ON. WHILE WORKING I CALLED MY DEALERSHIP FOR A TOW, SINCE MY HUSBAND CARRIES AN EXTENDED WARRANTY AND ROADSIDE ASSISTANCE. AFTER HAVING IT TOWED THEY INFORMED US THAT IT WAS THE WIRING HARNESS AN THAT IT WOULD NOT BE COVERED UNDER OUR WARRANTY. THEY ALSO THEN TOLD US THAT THE TOW WOULD NOT BE COVERED EITHER SINCE WE DID NOT USE THE APPROPRIATE COMPANY FOR ROADSIDE. MY HUSBAND PURCHASED THIS VEHICLE SIX WEEKS AGO AND WE ARE NOW FACING A $1400 REPAIR AND A $300 DIAGNOSTIC AND TOW. AFTEVSOME RESEARCH MY HUSBAND FOUND THAT 2014 FORD FOCUS ST HAD A RECALL FOR THE EXACT ISSUE. I FEEL THAT THE FAULT MAY BE FOR MORE THAT JUST THE SPORTS ADDITION.