NHTSA Complaint #11164762 — 2017 HONDA CIVIC

IJULY 2017 IS WHEN I FIRST NOTICED MY CAR AUTOMATICALLY RE-SETTING WHILE I WAS DRIVING DOWN THE FLORIDA TURNPIKE AT LEGAL SPEED OF 70 MILES AN HOUR! ALL OF A SUDDEN THE CAR'S DASHBOARD ILLUMINATED WITH EVERY COLORED WARNING LIGHT & A SPINNING-DOTED CIRCLE LIGHT AS IF CAR COMPUTER WAS SEARCHING FOR A SIGNAL OR BEING REMOTELY RESET! THE RADIO TURNED OFF, THE SCREEN WENT BLACK, THE COMPUTER DASHBOARD FLASHED UNTIL FINALLY THE 'H' HONDA LOGO APPEARED ON THE RADIO SCREEN RESETTING ITSELF. SCARING ME TO BELIEVE THE CAR WAS SHUTTING DOWN OR ABOUT TO MALFUNCTION WHILE I WAS DRIVING! THREE MONTHS LATER THE RADIO, SATELLITE, SIDE MIRROR CAMERA, REAR BACKUP CAMERA EVERY THING ASSOCIATED WITH THE COMPUTER BRAIN OF THIS CAR COMPLETELY WENT OUT! NOTHING CAN BE RESET THROUGH THE RADIO AS IT'S JUST STUCK. HONDA DEALERSHIP HAS NO EXPLANATION OTHER REPLACEMENT FOR SAFETY! DEALERSHIP REACHED OUT TO HONDA FOR ASSISTANCE AS I'VE EXCEEDED 36,000 MILE COMPLEMENTARY WARRANTY. HONDA ACTUALLY TOOK RESPONSIBILITY FOR THIS MALFUNCTION AT FIRST, STATING THEY WOULD PAY/COVER MAJORITY OF COST LEAVING BALACE OF $300. I FOUND THIS TO BE CRAZY, AS THIS ELECTICAL MALFUNCTION WAS NO FAULT OF MY OWN & SHOULD INITIATE RECALL! AS I NOW HAVE NO WAY OF KNOWING IF ALL SYSTEM WARNING LIGHTS ARE ERROR OR ACTUAL SAFETY WARNINGS! I HAVE NO REAR CAMERA OR SIDE MIRROR CAMERA DUE TO THIS RADIO/COMPUTER MALFUNCTION! THIS IS A DANGER DRIVING THIS CAR SO I CONTACTED HONDA AND EXPLAINED I WAS WILLING TO PAY THE $300 FOR REPLACEMENT. ONLY TO BE TOLD THEIR OFFER TO PAY/COVER MALFUNCTION ERRORS WAS NO LONGER ON THE TABLE, GIVING NO REASON WHY OFFER WAS REVOKED! THE CLAIMS ADJUSTER AND HER MANAGER THEN VERY RUDELY & DISRESPECTFULLY HUNG UP THE PHONE! I FEEL UNSAFE EVERYTIME BEHIND THE WHEEL OF THIS CAR! PLEASE AID IN ESTABLISHING A RECALL