NHTSA Complaint #11164700 — 2018 FORD F-150

I HAVE A 2018 F-150 BUILT AT THE DEARBORN PLANT ON 06/12/18. THE TRUCK ODOMETER READS 4,300 MILES. I WAS DRIVING IN THE TRUCK WHEN THE TEMPERATURE WAS BELOW FREEZING. WHEN PERFORMING A TURN, THE DRIVER'S DOOR POPPED OPEN. I WAS ABLE TO GRAB A HOLD OF THE DOOR AND TRIED TO SHUT IT. THE LATCH WOULD NOT FUNCTION. I STOPPED THE VEHICLE AND EXITED. I SLAMMED THE DOOR MULTIPLE TIMES FROM OUTSIDE AND IT FINALLY LATCHED. I CALLED THE DEALER TO MAKE AN APPOINTMENT FOR SERVICE. THE DEALER STATED THAT THEY HAVE OBSERVED THIS ON OTHER TRUCKS AND THAT FORD HAS ISSUED A FIX. THE DEALER CLAIMED THAT THEY HAVE HAD A 50% SUCCESS RATE ON THE REPAIR, AND THAT WHEN IT IS NOT SUCCESSFUL, THE PROBLEM WILL BECOME WORSE. BECAUSE OF THE LOW SUCCESS RATE, I ASKED IF IT WAS STILL ADVISABLE TO HAVE THE REPAIRS MADE. THEY ADVISED ME TO BRING THE VEHICLE FOR REPAIR.